Support & Help Center

• • Check permissions: Ensure your browser has microphone access
• • Try refreshing: Reload the page and grant permissions again
• • Check hardware: Test your microphone in other applications
• • Browser support: Use Chrome, Firefox, or Safari for best results

• • Speak clearly: Use a normal pace and clear pronunciation
• • Reduce noise: Find a quiet environment for better accuracy
• • Check language: Ensure your browser language matches your speech
• • Internet connection: Speech recognition requires an active connection

• • Browser storage: Ensure local storage is enabled
• • Private browsing: Data may not persist in incognito mode
• • Clear cache: Try clearing browser cache and cookies
• • Storage space: Check if your device has sufficient storage

Go to the Organized tab and click the Export button to download your data:

• • JSON format: Full backup with all data (recommended for backups)
• • CSV format: Spreadsheet compatible for analysis
• • Calendar (.ics): Import tasks with dates into your calendar app

Transfer your data between devices or restore from a backup:

1. 1. Export your data as JSON from Device A
2. 2. Transfer the JSON file to Device B (email, USB, cloud, etc.)
3. 3. On Device B, go to Organized tab
4. 4. Click the blue Import button
5. 5. Upload your JSON file or drag it into the modal
6. 6. Review the preview and click Import Data

⚠️ Note: Import will replace your current data. A backup is automatically created before import.

Every time you import data, your current data is automatically backed up to tickk_import_backup in browser storage.

To manually restore from backup:

1. 1. Open browser console (Mac: Cmd+Option+J, Windows: Ctrl+Shift+J)
2. 2. Run this command:

const backup = JSON.parse(localStorage.getItem('tickk_import_backup'))
localStorage.setItem('tickk_app_data', JSON.stringify(backup.data))
location.reload()

💡 Pro tip: Regular exports are your best protection. Export before major changes!

Click the microphone button and speak naturally. The app will automatically transcribe your speech and organize it into actionable items.

Your spoken content is automatically categorized into tasks, events, notes, and ideas. You can review and adjust these categories as needed.

Use these shortcuts for faster navigation:

• • Space - Start/stop recording
• • Escape - Cancel recording
• • ? - Show keyboard shortcuts