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We're here to help! Reach out with questions, feedback, or support requests.
Frequently Asked Questions
How does voice recognition work?
tickk uses your browser's built-in Web Speech API to convert speech to text. All processing happens locally in your browser - no audio data is sent to external servers.
Is my data secure?
Yes! Your voice recordings and organized content are stored locally in your browser. We don't collect, store, or transmit any personal data. See our Privacy Policy for details.
Which browsers are supported?
tickk works best in modern browsers with Web Speech API support: Chrome, Firefox, Safari, and Edge. Chrome provides the most reliable experience.
Can I use tickk offline?
Voice recognition requires an internet connection, but once your content is transcribed, you can view and organize it offline. Your data remains accessible even without internet.
How accurate is the speech recognition?
Accuracy depends on factors like speech clarity, background noise, and internet connection. For best results, speak clearly in a quiet environment.
Response Times
We aim to respond to all inquiries within 1-3 business days. Critical issues and security concerns receive priority attention.
Before You Contact Us
Help Us Help You
To provide the best support, please include:
- • Your browser name and version
- • Operating system (Windows, macOS, etc.)
- • Steps to reproduce the issue
- • Screenshots or error messages (if applicable)
- • What you were trying to accomplish
Ready to Get in Touch?
Choose the best way to reach us based on your needs.